Returns and exchanges are accepted within 30 days of the delivery date for items purchased directly from Croc Liner. If you purchased from an authorized seller, please contact them for return or exchange instructions. The purchaser is responsible for all shipping charges, except for warranted defects or mis-shipments by Croc Liner.
To initiate a return, please contact us to obtain a return authorization number (RA#). The RA# is the same as your order number. Returns without the RA# will not be processed for a refund or exchange. We will provide you with the return address and packaging instructions. Items must be returned in their original packaging, in new and unused condition, and include the return form. Returns without the return form, RA#, or damaged due to improper packaging will be rejected. A full refund of the purchase price may be denied if the product is not returned in new or unused condition. For incorrect or wrong items purchased, please contact us via email at firstname.lastname@example.org